Last Updated: [Insert Date]

Welcome to Garden Sprinkler Shop! These Terms and Conditions govern your use of our website (www.irrigationus.com) and all purchases made through our online store. By accessing our site and making purchases, you agree to comply with these terms.

Key Summary: Our store specializes in high-quality irrigation systems and gardening solutions for residential and commercial customers worldwide (excluding certain remote areas and parts of Asia). We offer straightforward purchasing, reliable shipping, and a customer-friendly return policy.

1. User Responsibilities

By using our website and services, you agree to:

  • Provide accurate and complete information when creating an account or placing orders
  • Use the website only for lawful purposes related to purchasing irrigation products
  • Not attempt to gain unauthorized access to our systems or other users’ accounts
  • Comply with all applicable local laws regarding online purchases and product use
  • Review all product specifications before purchase to ensure compatibility with your needs
  • Pay all applicable taxes and customs duties for international orders

2. Products and Services

Product Descriptions

We specialize in irrigation systems and watering solutions including:

  • Drip irrigation systems and components
  • Garden hose fittings, pipes, and reels
  • Sprinkler systems (pop-up and stationary)
  • Irrigation controllers and timers
  • Micro spray and greenhouse watering systems
  • Various irrigation system parts and accessories

We make every effort to display product colors, features, and specifications as accurately as possible, but actual colors may vary slightly due to monitor settings.

Product Availability

All products are subject to availability. We reserve the right to limit quantities and discontinue products without notice.

Intended Use

Our products are designed for residential and commercial irrigation purposes. Customers are responsible for ensuring products are suitable for their specific applications and comply with local water regulations.

3. Ordering and Payment

Order Process

Orders are processed within 1-2 business days (excluding weekends and holidays). You will receive an order confirmation email with details of your purchase.

Payment Methods

We accept the following payment methods:

  • Visa
  • MasterCard
  • JCB
  • PayPal

Pricing and Taxes

All prices are shown in US dollars. International customers may be subject to additional taxes, customs duties, or fees imposed by their local authorities, which are the customer’s responsibility.

Shipping Options

We offer two shipping methods:

  • Standard Shipping: $12.95 via DHL or FedEx (10-15 business days after shipping)
  • Free Shipping: Available on orders over $50 via EMS (15-25 business days after shipping)

We ship worldwide except to certain remote areas and parts of Asia. Delivery times may vary depending on location and customs processing.

4. Returns and Refunds

Return Policy

We accept returns within 15 days of delivery for most products in original condition with all parts. To be eligible for return:

  • Items must be unused and in original packaging
  • Returns must be initiated within 15 days of delivery
  • Original shipping fees are non-refundable unless the return is due to our error

Non-Returnable Items

For health and safety reasons, we cannot accept returns on:

  • Custom irrigation system parts that have been specially ordered or modified
  • Opened irrigation chemicals or water treatment products
  • Used gardening tools that show signs of wear

Refund Process

Refunds are processed within 3-5 business days after we receive and inspect your return. Original shipping fees are non-refundable unless the return is due to our error.

Exchanges

We offer free exchanges for items of equal or greater value. For exchanges of higher value, you only need to pay the difference.

5. Intellectual Property

All content on this website, including text, graphics, logos, images, and product designs, is the property of Garden Sprinkler Shop or its suppliers and is protected by international copyright and trademark laws. Unauthorized use is prohibited.

6. Limitation of Liability

Garden Sprinkler Shop shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website. Our total liability for any claim related to your purchase shall not exceed the purchase price of the product in question.

Customers are responsible for proper installation and use of irrigation products according to manufacturer instructions. We are not liable for water damage or other consequences resulting from improper installation or use.

7. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of California, USA. Any disputes shall be resolved in the courts of San Francisco County, California.

8. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services constitutes acceptance of any modified terms.

9. Contact Information

For questions about these Terms and Conditions or any other inquiries, please contact us:

Garden Sprinkler Shop
3783 Locust View Drive
San Francisco, CA 94105 USA
Email: [email protected]