Privacy Policy

Last Updated: [Insert Date]

At Garden Sprinkler Shop (“we,” “us,” or “our”), operating at www.irrigationus.com, we are committed to protecting the privacy of our customers—home gardeners and commercial landscapers worldwide. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make purchases of our irrigation systems and gardening solutions.

1. Information We Collect

We collect the following types of information to provide and improve our services:

• Personal Identification Information: Name, email address, phone number, shipping/billing address, payment details (processed securely through PCI DSS compliant gateways)
• Commercial Customer Data: Business name, tax identification numbers (for bulk orders)
• Transaction Information: Purchase history, order values, product preferences (particularly for irrigation systems and watering solutions)
• Technical Data: IP address, browser type, device information, pages visited (to optimize our gardening product displays)
• Communication Records: Customer service inquiries sent to [email protected]

2. How We Use Your Information

Your data helps us serve our global community of gardening enthusiasts and landscaping professionals:

• Process orders for irrigation equipment and fulfill warranty obligations
• Provide personalized recommendations for garden watering systems
• Send order confirmations and shipping notifications (excluding restricted regions)
• Improve our product offerings of sprinklers, drip systems, and watering controllers
• Prevent fraud in high-value irrigation system purchases (over $500 verification)
• Comply with legal requirements regarding international sales

3. Data Sharing and Disclosure

We maintain the confidentiality of your gardening data with these exceptions:

• Payment Processors: Secure transaction partners (Visa, MasterCard, PayPal) for irrigation system purchases
• Shipping Providers: Only necessary delivery information for your hose reels or sprinkler kits
• Business Transfers: If ownership of our garden supply business changes
• Legal Compliance: When required by law for our operations in San Francisco and international markets

We never sell customer data to third-party marketers.

4. Data Storage and Security

Protecting your gardening purchase data is our priority:

• Military-grade 256-bit SSL encryption for all transactions
• PCI DSS Level 1 compliant payment processing
• Regular security audits of our irrigation product systems
• Secure servers located in the United States (SF-based operations)
• Automatic deletion of full payment card details post-transaction

5. Your Rights and Choices

As a valued garden equipment customer, you may:

• Access or update your irrigation system order history
• Request deletion of non-essential personal data (excluding transaction records required for warranties)
• Opt-out of marketing communications (while retaining order updates)
• Object to certain data processing related to your gardening preferences
• Withdraw consent where previously given

Contact [email protected] to exercise these rights.

6. Cookies and Tracking Technologies

We use these technologies to enhance your shopping experience for watering systems:

• Essential Cookies: Maintain your shopping cart of hose fittings and sprinklers
• Preference Cookies: Remember your region for product availability
• Analytics Cookies: Understand how customers navigate our irrigation product categories
• Marketing Cookies: Show relevant ads for gardening tools (with opt-out options)

Manage preferences through your browser settings or our cookie consent tool.

7. International Data Transfers

As we serve customers globally (excluding some Asian and remote regions):

• Data is primarily processed in our San Francisco headquarters
• We implement Standard Contractual Clauses for EU/UK data transfers
• Review regional supplements for specific country requirements

8. Policy Updates

We may update this policy as we expand our garden watering product lines or when regulations change. Significant changes will be communicated to customers who have purchased irrigation systems from us.